Help & FAQ

3. What makes JeleBebe’s 3-in-1 Pacifier Clip different?
Our clips aren’t just pacifier holders — they’re 3 products in 1:

1. Pacifier Clip: Keeps pacifiers clean, within reach, and prevents loss.

2. Teether: Made with food-grade silicone beads to soothe sore gums.

3. Sensory Tool: Engages little hands and supports sensory development.

4. What materials are the clips made of?

• 100% food-grade silicone beads (BPA-free, non-toxic, safe for chewing)

• A durable clip and cord designed to handle daily use.

5. Are the clips safe for babies?
Yes — absolutely. Every clip is made from tested, baby-safe materials.
For your baby’s safety:

• Always use under adult supervision.

• Never let your baby sleep with a clip attached.

• Inspect regularly and replace if worn or damaged.

6. How do I clean the 3-in-1 Pacifier Clip?

• Silicone beads: Wash with warm, soapy water and air dry.

• Wooden beads: Wipe with a damp cloth. Do not soak.
  (Tip: Keep wood smooth by rubbing lightly with coconut oil or beeswax.)

7. Will the clip fit all pacifiers?
Yes! The universal loop design works with most pacifiers, teethers, and small toys.

8. Can the clip double as a toy or teether?
Yes — the beads are perfect for little gums to chew on when teething.
Note: The clip is a safe accessory, but not intended as a standalone toy.

9. How long is the clip?
Our clips are designed to be just the right length — long enough for baby to reach their pacifier comfortably, but short enough to avoid tangling or choking hazards.

10. Do you make custom colour designs?
Yes! We love creating custom colour combinations to suit your style.
Simply message us with your request.

PRODUCT CARE & FEATURES

11. How do I clean JeleBebe products?

• Silicone jewellery and teethers: Wash with warm soapy water, rinse well, and air dry.

• Pacifier clips: Gently wipe with a damp cloth or wash with mild soap.
  Do not boil or sterilize unless specified on the packaging.

12. How do these products help my baby?

• Soothe teething pain: Soft silicone and smooth wood gently massage sore gums.

• Develop sensory skills: Different textures engage baby’s senses and support motor development.

• Reduce hair pulling: Nursing necklaces keep little hands busy during feeding.

• Promote hand-eye coordination: Grabbing and exploring beads helps develop fine motor skills.

13. Are the materials safe?
Yes. JeleBebe uses:

• BPA-free, phthalate-free, cadmium-free, and lead-free silicone beads

• Untreated natural beech wood beads

• Double-strung cords and pressure-tested clips for added security.

ORDERS, SHIPPING & RETURNS

14. How do I order and how long does delivery take?
Orders are processed within 2–3 working days.

• Local delivery: 1–7 business days

• International shipping: Available on request
  A tracking link will be sent once your order ships.

15. What if my clip arrives damaged?
We want you to love your JeleBebe purchase!
If your order arrives damaged or faulty, contact us within 7 days and we’ll gladly replace or refund it.

16. Can I return or exchange items?
For hygiene reasons, we cannot accept returns on teething items once opened.
If the product is unused and unopened, or arrives faulty, we will work with you to resolve it quickly.

MORE ABOUT JELEBEBE

• Founded: 2016

• Owned by: Rebekah Pillay (Durban, South Africa)

• Products: Teething dummy clips, pacifier accessories, silicone teething necklaces, and more

• Mission: To offer modern, multifunctional, baby-safe products that make parenting easier and more stylish.

CONTACT US

We love hearing from our JeleBebe families.

• Email: admin@jelebebe.co.za / rebekah@jelebebe.co.za

• WhatsApp: +27 64 516 3962

• Instagram & Facebook: (click the words to go to the pages)

Safety Reminder: Always supervise your little one when using pacifier clips and remove them during naps or bedtime.